Ahli Hospital

Patients Affairs Department

The Patient Affairs Department is a specialized department responsible for managing and following up on matters related to referrals from the Ministry of Health and military services. The department verifies the authenticity of the referral, ensures its validity, and confirms the procedure the patient will undergo.

 

Referral Authentication: The department checks the accuracy and validity of the referral provided by the Ministry of Health or military services, and ensures that the necessary medical procedure is identified.

 

Directing the Patient: After authentication, the patient is directed to the accounting department to complete the financial procedures and finalize admission to the required medical department.

 

Resolving Referral Issues: The department also works on addressing any issues related to pending or delayed referrals and follows up with the Ministry of Health and health services to resolve them.

 

This department plays a crucial role in facilitating the treatment process and ensuring smooth operations, particularly concerning patient referrals and their financial and administrative services.